Starting from version 4.7.4, we’ve enhanced your experience with a new feature – the No Access Modal. Previously, when users didn’t have access to a file, they would see the No Access Page. But now, we’ve introduced an option to open the no access message in a convenient pop-up window, also known as a modal.
Instead of the No Access Page appearing, users will now encounter a sleek modal window displaying any lock or access-denied information. It’s a more user-friendly and visually appealing way to communicate restrictions.
Note: The template of the modal area can be overwritten and changed by the user.
In order to have a modal displayed, you need to go to your WordPress dashboard > Downloads > Settings > Advanced > Pages > enable the ‘No Access Modal’ option > Save changes.

And that’s it! Now, whenever a user faces restricted access, they’ll see a sleek modal window instead of the traditional No Access Page.
When you enable the ‘Members-only‘ download option for your files, users will see a login form displayed as soon as they click the download button.

Once your users log in, they’ll receive a success message and will be able to download the file with ease.

We also added the ‘Use default modal‘ option. When enabled, the content of the “No Access page” option will be displayed in the no access modal. If disabled, the modal will show content specific to each extension.
For more details about the No Access Page, check out our No Access Page guide.